Subject: Ticket Assigned - Conversation with Hi
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 11:40:34 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  Hi Bot:  Hi Hi, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-775274 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0502516299            03:17 PM, 04th Apr                     Hi                    Okay           03:17 PM, 04th Apr                   Mohammad                   Good Afternoon Dear Customer, Thank you for contacting Splash, This is Khalid, I will be happy to help you.           03:24 PM, 04th Apr                   Mohammad                   We sincerely apologize for the delay in collection of your return request, we have created a new return request at this time to avoid further delays.           03:31 PM, 04th Apr                   Mohammad                   You must have received an email notification from us containing a link. We request you to please click on that link and fill your address and contact details.           03:31 PM, 04th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a wonderful day.           03:39 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5987847