Subject: Ticket Assigned - Conversation with Yashvi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 11:13:06 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Yashvi Yashvi                    9423746299           02:49 PM, 04th Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            02:49 PM, 04th Apr                   Centrepoint UAE whatsapp bot                    Hello Yashvi , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            02:49 PM, 04th Apr                     Yashvi                    1           02:49 PM, 04th Apr                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           02:49 PM, 04th Apr                     Yashvi                    9423746299           02:49 PM, 04th Apr                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP040323000851    You can also easily track your order from My Account > Order History.             02:49 PM, 04th Apr                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:49 PM, 04th Apr                     Yashvi                    2           02:49 PM, 04th Apr                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:49 PM, 04th Apr                     Yashvi                    1           02:50 PM, 04th Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           02:50 PM, 04th Apr                     Yashvi                    [email-masked]           02:50 PM, 04th Apr                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           02:50 PM, 04th Apr                   Mohammad                   Good Afternoon Yashvi, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           02:56 PM, 04th Apr                     Yashvi                    Hi           02:56 PM, 04th Apr                     Yashvi                    I received a call from consumer court today           02:56 PM, 04th Apr                     Yashvi                    So thought to inform your team           02:57 PM, 04th Apr                     Yashvi                    Ded Officer is appointed now and her name is Ms. Mariam           02:57 PM, 04th Apr                   Mohammad                   As we already informed you that our team is working on your issue and we will update you within 24 hours.           03:01 PM, 04th Apr                     Yashvi                    Everytime i get this reply from march 18           03:02 PM, 04th Apr                     Yashvi                    And today its april 4           03:02 PM, 04th Apr                     Yashvi                    I got a call today and email as well           03:02 PM, 04th Apr                   Mohammad                   Kindly accept our full apologies for the inconvenience we have caused you, this is definitely not the experience we wish you to have.           03:06 PM, 04th Apr                   Mohammad                   We are working to resolve your issue on priority.           03:11 PM, 04th Apr                   Mohammad                   Kindly allow us some time so that we can do the needful for you.           03:12 PM, 04th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           03:12 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5987571