Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 10:44:47 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I send the screen shot           02:21 PM, 04th Apr                     User                    * File attached - 20230404_131945.heic *             02:21 PM, 04th Apr                     User                    Please respond           02:21 PM, 04th Apr                     User                             02:25 PM, 04th Apr                   Mohammad                   Good Afternoon Dear Customer, Thank you for contacting Home Centre, This is Khalid, I will be happy to help you.           02:31 PM, 04th Apr                     User                    I placed an order           02:35 PM, 04th Apr                     User                    I did not get any confirmation message           02:35 PM, 04th Apr                     User                    But the money got deducted           02:36 PM, 04th Apr                     User                             02:36 PM, 04th Apr                     User                    Please look into this matter and update me           02:36 PM, 04th Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:37 PM, 04th Apr                   Mohammad                   Thank you for your patience.           02:39 PM, 04th Apr                   Mohammad                   As per the details your order was placed successfully with the order id 8424161863.           02:39 PM, 04th Apr                   Mohammad                   You’ll receive an SMS and an email when your order is ready for collection.           02:39 PM, 04th Apr                   Mohammad                   Is there anything else I can assist you with?           02:41 PM, 04th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a wonderful day.           02:44 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5987299