Subject: Ticket Assigned - Conversation with NS
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 10:24:52 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with NS NS                    Hi           02:03 PM, 04th Apr                     NS                    Please let me know the status of the issue           02:04 PM, 04th Apr                     NS                    Which customer is using my email           02:04 PM, 04th Apr                   Mohammad                   Good Afternoon Dear Customer, Thank you for contacting Max, This is Khalid, I will be happy to help you.           02:09 PM, 04th Apr                   Mohammad                   Thank you for your patience.           02:14 PM, 04th Apr                   Mohammad                   We have checked and found that your order 9423750216 is shipped and with the courier now.           02:14 PM, 04th Apr                   Mohammad                   Once it will be out for delivery you will get the call from the delivery agent.           02:15 PM, 04
 th Apr                     NS                    I already received the parcel.           02:15 PM, 04th Apr                   Mohammad                   We have your registered email id : [email-masked] and contact number is : +971563204463           02:15 PM, 04th Apr                     NS                    Please check yesterday's messages above           02:15 PM, 04th Apr                   Mohammad                   Kindly confirm us.           02:15 PM, 04th Apr                     NS                    Yes confirmed           02:15 PM, 04th Apr                     NS                    Please check yesterday's messages above           02:16 PM, 04th Apr                     NS                    Their is an issue with the app           02:16 PM, 04th Apr                     NS                    I am asking about that issue           02:16 PM, 04th Apr                   Mohammad                   Thank you for the clarification.           02:20 PM, 04th Apr           
         Mohammad                   We would like to inform you that your issue has already been escalated to the tech team.           02:21 PM, 04th Apr                     NS                    Ok, I hope to find a solution soon           02:21 PM, 04th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           02:21 PM, 04th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           02:24 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5987110