Subject: Ticket Assigned - Conversation with Nadeen
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 10:13:42 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nadeen Nadeen                    Hello           01:57 PM, 04th Apr                     Nadeen                             01:58 PM, 04th Apr                     Nadeen                    How come these are still processing although I received my items           01:58 PM, 04th Apr                     Nadeen                    I cant request a return process unless it is written delivered           01:58 PM, 04th Apr                     Nadeen                    Kindly check my issue           01:58 PM, 04th Apr                   Mohammad                   Good Afternoon Nadeen, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           02:00 PM, 04th Apr                     Nadeen                    Thanks Mr.khalid           02:00 PM, 04th Apr                     Nadeen                    Kindly check my issue           0
 2:00 PM, 04th Apr                     Nadeen                    I need to return 2 items from these 2 different orders but I cant unless it is written delivered and since 4 days it is still processing           02:01 PM, 04th Apr                     Nadeen                             02:02 PM, 04th Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:02 PM, 04th Apr                     Nadeen                             02:02 PM, 04th Apr                     Nadeen                    These are return           02:02 PM, 04th Apr                   Mohammad                   Thank you for your patience.           02:04 PM, 04th Apr                   Mohammad                   We would like to inform you that we will forward the issue to the concerned team to get the status update.           02:05 PM, 04th Apr                   Mohammad                   Once the status will update we will
  inform you the same via email.           02:05 PM, 04th Apr                     Nadeen                    Please try asap because no time           02:05 PM, 04th Apr                   Mohammad                   We will try to resolve the issue at the earliest.           02:08 PM, 04th Apr                   Mohammad                   Kindly allow us some time.           02:08 PM, 04th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           02:12 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5987015