Subject: Ticket Assigned - Conversation with Midhun
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 09:45:03 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Midhun Midhun                    Hello           01:24 PM, 04th Apr                     Midhun                    How do I return the product which I would like to change           01:24 PM, 04th Apr                     Midhun                    Because still it’s showing order is processing but I received the item on 1st of April           01:25 PM, 04th Apr                   Mohammad                   Good Afternoon Midhun, Thank you for contacting Max, This is Khalid, I will be happy to help you.           01:25 PM, 04th Apr                     Midhun                             01:26 PM, 04th Apr                     Midhun                    Please see the above image for your reference           01:26 PM, 04th Apr                     Midhun                    I want to return some item in this because the size is not matching           01:26 PM, 04th Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:29 PM, 04th Apr                   Mohammad                   Thank you for your patience.           01:34 PM, 04th Apr                   Mohammad                   Could you please share with us the name of items you want to return?           01:34 PM, 04th Apr                     Midhun                    Both shorts . Becz it’s not fitting           01:35 PM, 04th Apr                   Mohammad                   Kindly confirm us the name of the items 1) Pack of 2 - Assorted Shorts and 2) Pack of 2 - PAW Patrol Print Shorts           01:39 PM, 04th Apr                     Midhun                    Yes please           01:39 PM, 04th Apr                   Mohammad                   Thank you for the confirmation           01:40 PM, 04th Apr                   Mohammad                   Thank you for your patience.           01:40 PM, 04th Apr                   Mohammad                   We have created the return request for both the shorts and the collection will be done within 2-5 working days.           01:41 PM, 04th Apr                   Mohammad                   You can also track the return request via the LMG website https://rb.gy/summ through the tracking number RP040423003464.           01:41 PM, 04th Apr                   Mohammad                   Is there anything else I can assist you with?           01:42 PM, 04th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           01:44 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5986714