Subject: Ticket Assigned - Conversation with Nithya Anand
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 08:45:33 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nithya Anand Nithya Anand                    Hi           12:30 PM, 04th Apr                   Mohammad                   Good Afternoon Nithya, Thank you for contacting Max, This is Khalid, How may I assist you today?           12:34 PM, 04th Apr                     Nithya Anand                    Good afternoon           12:34 PM, 04th Apr                     Nithya Anand                             12:34 PM, 04th Apr                     Nithya Anand                    This is the order number           12:34 PM, 04th Apr                     Nithya Anand                    I got this order on 29 th itself but I want to return few of the products but I’m not getting the return option it is still Showing processing           12:35 PM, 04th Apr                     Nithya Anand                             12:36 PM, 04th Apr                   Mohammad                   We request you to kindly share with us name of the items you want to return.           12:36 PM, 04th Apr                     Nithya Anand                    These 3 items I want to return           12:38 PM, 04th Apr                   Mohammad                   Thank you for sharing the names.           12:38 PM, 04th Apr                   Mohammad                   Kindly wait for a moment.           12:38 PM, 04th Apr                     Nithya Anand                    Sure           12:38 PM, 04th Apr                   Mohammad                   Thank you for your patience.           12:41 PM, 04th Apr                     Nithya Anand                    Thank you so much for your help           12:41 PM, 04th Apr                   Mohammad                   Kindly note that we have created the return request on behalf of you for the items you shared with us.           12:41 PM, 04th Apr                     Nithya Anand                    Total 3 items           12:41 PM, 04th Apr                   Mohammad                   The collection will be processed by the transportation partner, Shipa within 2 to 5 working days.           12:41 PM, 04th Apr                   Mohammad                   Yes for the 3 items           12:42 PM, 04th Apr                     Nithya Anand                    Thank you ?           12:42 PM, 04th Apr                   Mohammad                   You can also track the return request via the LMG website https://shipa.com/track/ through the tracking number SD010302870.           12:42 PM, 04th Apr                   Mohammad                   Is there anything else I can assist you with?           12:43 PM, 04th Apr                     Nithya Anand                    Nothing else and Thank you ?           12:43 PM, 04th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           12:44 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5986121