Subject: Ticket Assigned - Conversation with MaaL
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 16:31:41 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with MaaL MaaL                    Good evening           08:14 PM, 03rd Apr                     MaaL                    I was requesting for return but until now no one collected the items           08:15 PM, 03rd Apr                     MaaL                             08:15 PM, 03rd Apr                   Mohammad                   Good Evening Alma, Thank you for contacting Max, This is Khalid, I will be happy to help you.           08:20 PM, 03rd Apr                   Mohammad                   Thank you for your patience.           08:22 PM, 03rd Apr                   Mohammad                   Kindly note that we will forward the issue to the courier team to expedite the collection process.           08:23 PM, 03rd Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           08:23 PM, 03rd Apr                     MaaL                    I requested last will , it says that 3-5 business days, but it’s already 6 days           08:25 PM, 03rd Apr                   Mohammad                   We can understand your disappointment.           08:25 PM, 03rd Apr                   Mohammad                   Kindly allow us some time so that we can do the needful for you.           08:25 PM, 03rd Apr                     MaaL                    ?           08:27 PM, 03rd Apr                   Mohammad                   Please note, we'll only be able to make changes to your order before it has been processed.  If your order has been dispatched already, you can choose to return it partially or fully after it arrives.           08:27 PM, 03rd Apr                   Mohammad                   Sorry for the previous response.           08:29 PM, 03rd Apr                   Mohammad                   It was sent mistakenly.           08:29 PM, 03rd Apr                     MaaL                    I already received my orders and requested since last week for return.           08:29 PM, 03rd Apr                   Mohammad                   For that we are going to forward the issue to the courier team.           08:30 PM, 03rd Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           08:30 PM, 03rd Apr                     MaaL                    ?           08:30 PM, 03rd Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           08:31 PM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5980727