Subject: Ticket Assigned - Conversation with ……AM…..
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 16:31:01 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ……AM….. ……AM…..                    hi           08:11 PM, 03rd Apr                     ……AM…..                    hlo           08:17 PM, 03rd Apr                   Mohammad                   Good Evening Firdous, Thank you for contacting Centrepoint, This is Khalid, How may I assist you today?           08:17 PM, 03rd Apr                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           08:20 PM, 03rd Apr                     ……AM…..                    18 march I ordered some products using my shukran point ,my ordering time and after that the the amount was different so i cancelled my order but i didn’t get my shukran points back .           08:21 PM, 03rd Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:24 PM, 03rd Apr                   Mohammad                   Thank you for your patience.           08:26 PM, 03rd Apr                   Mohammad                   Kindly note that once you cancelled the order in which you paid through the shukran points they convert into My credit balance.           08:27 PM, 03rd Apr                   Mohammad                   And as we can see the equivalent amount of KWD 2.58 is reflecting in your My credit wallet.           08:27 PM, 03rd Apr                   Mohammad                   Is there anything else I can assist you with?           08:28 PM, 03rd Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           08:30 PM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5980724