Subject: Ticket Assigned - Conversation with Jusaila Shafeeq
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 16:13:36 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jusaila Shafeeq Jusaila Shafeeq                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Start Again Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Jusaila shafeeq Bot:  Hi Jusaila shafeeq, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9424029058 Bot:    Congrats! Your order is successfully placed.?    Your estimated collection date is 05/04/2023    Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  971505797063            08:00 PM, 03rd Apr                     Jusaila Shafeeq                    Ok           08:00 PM, 03rd Apr                   Mohammad                   Good Evening Jusaila, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           08:03 PM, 03rd Apr                     Jusaila Shafeeq                    Want to know about my product delivery           08:04 PM, 03rd Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:04 PM, 03rd Apr                   Mohammad                   Thank you for your patience.           08:05 PM, 03rd Apr                   Mohammad                   Kindly note that your order is not shipped from the warehouse till date and we are sorry for this delay.           08:05 PM, 03rd Apr                   Mohammad                   Kindly note that we will forward the issue to the warehouse team to ship the item and make it ready for collection on priority.           08:06 PM, 03rd Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           08:06 PM, 03rd Apr                     Jusaila Shafeeq                    It will deliverd to my home           08:06 PM, 03rd Apr                   Mohammad                   Kindly note that you placed this order as store pickup and it cannot be delivered to the home.           08:08 PM, 03rd Apr                   Mohammad                   Is there anything else I can assist you with?           08:10 PM, 03rd Apr                     Jusaila Shafeeq                    Thnkyu           08:11 PM, 03rd Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           08:13 PM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5980621