Subject: Ticket Assigned - Conversation with Jithin
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 15:44:41 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jithin Jithin                    Hi           07:36 PM, 03rd Apr                   Mohammad                   Good Evening Jithin, Thank you for contacting Max, This is Khalid, How may I assist you today?           07:37 PM, 03rd Apr                     Jithin                    My registered mobile is 0589648187           07:37 PM, 03rd Apr                     Jithin                    And my order number is 9423556961           07:37 PM, 03rd Apr                     Jithin                    I would like exchange a shirt with medium as L is very loose           07:38 PM, 03rd Apr                     Jithin                    Striped regular fit           07:38 PM, 03rd Apr                   Mohammad                   Kindly note that in online return request you will only get the refund.           07:38 PM, 03rd Apr                     Jithin            
         That's fine           07:39 PM, 03rd Apr                     Jithin                    You can process with refund           07:39 PM, 03rd Apr                     Jithin                    I will place a fresh one           07:39 PM, 03rd Apr                   Mohammad                   Kindly confirm us the name of the item Striped Regular Fit Shirt?           07:40 PM, 03rd Apr                     Jithin                    Yes           07:40 PM, 03rd Apr                     Jithin                    Wallet credit also will do           07:40 PM, 03rd Apr                   Mohammad                   Thank you for the confirmation           07:40 PM, 03rd Apr                   Mohammad                   Kindly note that we have created the return request for the same item.           07:41 PM, 03rd Apr                   Mohammad                   The collection will be processed by the transportation partner, LMG within 2 to 5 working days.           07:41 PM, 03rd Apr     
                 Jithin                    Thank you so much           07:42 PM, 03rd Apr                   Mohammad                   You can also track the return request via the LMG website https://rb.gy/summ through the tracking number RP040323004540.           07:42 PM, 03rd Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           07:44 PM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5980501