Subject: Ticket Assigned - Conversation with ABDULLAH ALRASHDAN
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 15:31:55 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ABDULLAH ALRASHDAN ABDULLAH ALRASHDAN                    Hello i order and pay with voucher discount of 15% but it didn’t give me instant discount 10% from my nbk kwt visa           07:04 PM, 03rd Apr                     ABDULLAH ALRASHDAN                             07:06 PM, 03rd Apr                     ABDULLAH ALRASHDAN                    Order#8423927246           07:06 PM, 03rd Apr                   Mohammad                   Good Evening Abdullah, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           07:07 PM, 03rd Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:08 PM, 03rd Apr                     ABDULLAH ALRASHDAN                    Hello may you look into my case I payed extra when I should have discount           07:08 PM, 03rd Apr                   Mohammad                   Thank you for your patience           07:12 PM, 03rd Apr                   Mohammad                   We have checked and found that you avail the KWD 4 discount through the promo code 15CP and KWD 5 discount through the card promotion offer.           07:13 PM, 03rd Apr                   Mohammad                   Is there anything else I can assist you with?           07:15 PM, 03rd Apr                     ABDULLAH ALRASHDAN                    Yess           07:15 PM, 03rd Apr                     ABDULLAH ALRASHDAN                    122kd total price %15 is 18.300kd           07:16 PM, 03rd Apr                     ABDULLAH ALRASHDAN                    + the nbk which is maximum 5kd off           07:16 PM, 03rd Apr                     ABDULLAH ALRASHDAN                    Why my bill is 113           07:17 PM, 03rd Apr                   Mohammad                   We will check this issue with our tech team.           07:19 PM, 03rd Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           07:19 PM, 03rd Apr                   Mohammad                   Once we will have any update we will inform you the same via email.           07:19 PM, 03rd Apr                     ABDULLAH ALRASHDAN                    Can you inform me here as soon as possible also           07:20 PM, 03rd Apr                   Mohammad                   We would like to inform you that we will not be able to inform you at this moment.           07:23 PM, 03rd Apr                   Mohammad                   Cause we will have to check the same with our team.           07:23 PM, 03rd Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           07:31 PM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5980466