Subject: Ticket Assigned - Conversation with Fatma AlGhaith
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 14:28:49 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Fatma AlGhaith Fatma AlGhaith                    Hi dear i have ordered and my order no is the below           06:13 PM, 03rd Apr                     Fatma AlGhaith                             06:13 PM, 03rd Apr                     Fatma AlGhaith                    I have ordered the love earth sockets but i have receive the wrong ones           06:13 PM, 03rd Apr                     Fatma AlGhaith                    I received these !           06:14 PM, 03rd Apr                   Mohammad                   Good Evening Fatma, Thank you for contacting Babyshop, This is Khalid, I will be happy to help you.           06:14 PM, 03rd Apr                     Fatma AlGhaith                    I explained above           06:15 PM, 03rd Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this
  for you.           06:15 PM, 03rd Apr                     Fatma AlGhaith                    Ok           06:16 PM, 03rd Apr                   Mohammad                   Thank you for your patience.           06:20 PM, 03rd Apr                   Mohammad                   Could you please confirm us if you received the both the Love Earth Ribbed Ankle Length Organic Socks as wrong?           06:20 PM, 03rd Apr                     Fatma AlGhaith                    I sent pictures           06:21 PM, 03rd Apr                     Fatma AlGhaith                    What confirmation do u need ?           06:21 PM, 03rd Apr                   Mohammad                   Thank you for your patience.           06:24 PM, 03rd Apr                   Mohammad                   Kindly note that we have created the return request for both of the items.           06:24 PM, 03rd Apr                   Mohammad                   The collection will be processed by the transportation partner, LMG within
  2 to 5 working days.           06:24 PM, 03rd Apr                     Fatma AlGhaith                    You will send the love to earth ones or i will get refunded ?           06:24 PM, 03rd Apr                   Mohammad                   You will only get the refund.           06:25 PM, 03rd Apr                     Fatma AlGhaith                    Ok           06:25 PM, 03rd Apr                   Mohammad                   You can also track the return request via the LMG website https://rb.gy/summ through the tracking number RP040323004479.           06:25 PM, 03rd Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Babyshop.  Have a wonderful day.           06:28 PM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5980251