Subject: Ticket Assigned - Conversation with Ayah
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 12:38:26 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ayah Ayah                    Hi, i would like to know if is there any update regarding my click and collect order. It's been 4 days and still not receiving any updates           04:25 PM, 03rd Apr                     Ayah                             04:26 PM, 03rd Apr                   Mohammad                   Good Evening Ayah, Thank you for contacting Max, This is Khalid, I will be happy to help you.           04:29 PM, 03rd Apr                   Mohammad                   Thank you for your patience.           04:31 PM, 03rd Apr                   Mohammad                   As per the order details it is ready for pickup at the store.           04:31 PM, 03rd Apr                   Mohammad                   We would like to inform you, kindly make sure to have your any National ID or Passport, during the pickup.           04:31 PM, 03rd Apr            
        Mohammad                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           04:31 PM, 03rd Apr                   Mohammad                   If you did not receive any SMS kindly consider this conversation as proof of collection.           04:31 PM, 03rd Apr                   Mohammad                   Is there anything else I can assist you with?           04:33 PM, 03rd Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           04:38 PM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5979421