Subject: Ticket Assigned - Conversation with Mnu
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 11:15:33 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mnu Mnu                    Hi           02:44 PM, 03rd Apr                     Mnu                    I want to change my registered mobile number and linked shukran account           02:44 PM, 03rd Apr                   Mohammad                   Good Afternoon Manaf, Thank you for contacting Max, This is Khalid, I will be happy to help you.           02:50 PM, 03rd Apr                   Mohammad                   We would like to inform you that you will have to change the same at your end by visiting the My account section.           02:53 PM, 03rd Apr                     Mnu                    I cant change the number its greyed out           02:54 PM, 03rd Apr                   Mohammad                   We request you to kindly share with us the screenshot of the issue.           03:00 PM, 03rd Apr                     Mnu                             
 03:01 PM, 03rd Apr                     Mnu                    This is my fathers saudi number and his shukran is linked to my account           03:02 PM, 03rd Apr                     Mnu                    I want to change it to my number and my new shukran account           03:02 PM, 03rd Apr                   Mohammad                   Thank you for sharing the screenshot.           03:02 PM, 03rd Apr                   Mohammad                   Kindly also share with us the number which you want to link.           03:02 PM, 03rd Apr                     Mnu                    +********3387           03:02 PM, 03rd Apr                   Mohammad                   Kindly note that the number is not showing completely.           03:06 PM, 03rd Apr                     Mnu                    +********3387           03:06 PM, 03rd Apr                   Mohammad                   It is reflecting here as +******3387.           03:07 PM, 03rd Apr                     Mnu                   
           03:08 PM, 03rd Apr                   Mohammad                   Thank you for sharing the number.           03:09 PM, 03rd Apr                   Mohammad                   Kindly note that we will forward the issue to the technical team.           03:10 PM, 03rd Apr                   Mohammad                   Once we will have any update we will inform you via the email.           03:10 PM, 03rd Apr                   Mohammad                   Kindly confirm us your email id [email-masked]?           03:10 PM, 03rd Apr                     Mnu                    Ok           03:10 PM, 03rd Apr                     Mnu                    Yes           03:10 PM, 03rd Apr                   Mohammad                   Thank you for the confirmation.           03:11 PM, 03rd Apr                   Mohammad                   Is there anything else I can assist you with?           03:11 PM, 03rd Apr                     Mnu                    I have initiated a account de
 letion request, if the number change works out there is no need to delete it           03:12 PM, 03rd Apr                     Mnu                    So can u cancel that request from your side please?           03:12 PM, 03rd Apr                   Mohammad                   We will check the same and update you via the email.           03:14 PM, 03rd Apr                     Mnu                    Ok thank you thats all for now           03:14 PM, 03rd Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           03:15 PM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5978600