Subject: Ticket Assigned - Conversation with Abdul Ramees
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 10:54:00 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Abdul Ramees Abdul Ramees                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  abdul ramees Bot:  Hi abdul ramees, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-775274 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0508796554            02:40 PM, 03rd Apr                     Abdul Ramees                    Ok           02:41 PM, 03rd Apr                   Mohammad                   Good Afternoon Abdul, Thank you for contacting Splash, This is Khalid, I will be happy to help you.           02:44 PM, 03rd Apr                     Abdul Ramees                    Good afternoon           02:46 PM, 03rd Apr                     Abdul Ramees                    I have an order. I recived yeasterday i need to return some item back can you arrange pickup team           02:47 PM, 03rd Apr                   Mohammad                   Are you contacting us regarding the order id 9423391775?           02:47 PM, 03rd Apr                     Abdul Ramees                    Yes           02:47 PM, 03rd Apr                     Abdul Ramees                    I have 5 t shirts which i choose xxl size but i need Large           02:48 PM, 03rd Apr                   Mohammad                   Thank you for the confirmation.           02:51 PM, 03rd Apr                   Mohammad                   We would like to inform you that we will forward the issue to the concerned team to get the status update.           02:51 PM, 03rd Apr                   Mohammad                   Once the status will update we will inform you the same via email.           02:51 PM, 03rd Apr                     Abdul Ramees                    Ok thanks           02:51 PM, 03rd Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a wonderful day.           02:53 PM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5978397