Subject: Ticket Assigned - Conversation with ahmed elshenawy
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 10:43:42 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ahmed elshenawy ahmed elshenawy                    Hi good evening           02:34 PM, 03rd Apr                     ahmed elshenawy                    I have order from long time           02:34 PM, 03rd Apr                     ahmed elshenawy                    And i didn’t receive the order           02:35 PM, 03rd Apr                     ahmed elshenawy                             02:35 PM, 03rd Apr                   Mohammad                   Good Afternoon Ahmed, Thank you for contacting Max, This is Khalid, I will be happy to help you.           02:36 PM, 03rd Apr                     ahmed elshenawy                    This is the first time that the delay has been done in this way. Please, I want to order today, or cancel the order           02:39 PM, 03rd Apr                   Mohammad                   Thank you for your patience.           02:40 PM, 03rd Apr                   Mohammad                   As per the order details it is ready for pickup at the store.           02:40 PM, 03rd Apr                   Mohammad                   We would like to inform you, kindly make sure to have your any National ID or Passport, during the pickup.           02:40 PM, 03rd Apr                   Mohammad                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           02:40 PM, 03rd Apr                   Mohammad                   If you did not receive any SMS kindly consider this conversation as proof of collection.           02:40 PM, 03rd Apr                     ahmed elshenawy                    But i didn’t receive any massage           02:41 PM, 03rd Apr                     ahmed elshenawy                    Ok thanks           02:42 PM, 03rd Apr                   Mohammad                   Is there anything else I can assist you with?           02:42 PM, 03rd Apr                     ahmed elshenawy                    Thank you           02:42 PM, 03rd Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           02:43 PM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5978276