Subject: Ticket Assigned - Conversation with Priya Ramesh
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 10:30:17 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Priya Ramesh Priya Ramesh                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi priya ramesh, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:17 PM, 03rd Apr                     Priya Ramesh                    I want to return item .. this time damage and old stock tshirts they given I am not happy           02:18 PM, 03rd Apr                     Priya Ramesh                    Return item link is not showing ..           02:19 PM, 03rd Apr                   Mohammad                   Good Afternoon Priya, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           02:21 PM, 03rd Apr                   Mohammad                   We would like to inform you that we will forward the issue to the concerned team to get the status update.           02:26 PM, 03rd Apr                   Mohammad                   Once the status will update we will inform you the same via email.           02:26 PM, 03rd Apr                   Mohammad                   Is there anything else I can assist you with?           02:26 PM, 03rd Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           02:29 PM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5978151