Subject: Ticket Assigned - Conversation with Mayonna
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 08:47:20 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mayonna Mayonna                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Start Again Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  mayonna Bot:  Hi mayonna, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9423775098 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC040323001908     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  555179934            12:34 PM, 03rd Apr                     Mayonna                    Ok           12:36 PM, 03rd Apr                   Mohammad                   Good Afternoon Mayonna, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           12:37 PM, 03rd Apr                   Mohammad                   Thank you for your patience.           12:38 PM, 03rd Apr                     Mayonna                    Hello it’s possible my order will be diliver around 9am to 1 pm only tommorow           12:38 PM, 03rd Apr                   Mohammad                   As per the tracking details your order is out for delivery.           12:39 PM, 03rd Apr                   Mohammad                   We would request you to kindly make sure that your contact number is active to avoid any delay.           12:39 PM, 03rd Apr                   Mohammad                   Is there anything else I can assist you with?           12:40 PM, 03rd Apr                     Mayonna                    Yes is not posible to send my order to my timing tommorow           12:40 PM, 03rd Apr                   Mohammad                   Kindly share with us the time on which you want to deliver your order by tomorrow.           12:40 PM, 03rd Apr                     Mayonna                    Or they will contact me and i will asked them for my time           12:40 PM, 03rd Apr                     Mayonna                    Like 9am to 1 pm only couse i have baby and she sleep afternoon           12:41 PM, 03rd Apr                   Mohammad                   Kindly note that you will also receive the call from the courier agent prior to the delivery to arrange the time for delivery and you can also instruct him to deliver your order as per your convenience.           12:41 PM, 03rd Apr                     Mayonna                    Yes but if you can contact them in  youre part  more better please           12:42 PM, 03rd Apr                     Mayonna                    Anyway thank you so much           12:43 PM, 03rd Apr                   Mohammad                   We will also forward your query to the delivery team to deliver the order as per your preference.           12:44 PM, 03rd Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           12:44 PM, 03rd Apr                     Mayonna                    Yes thank you so much appreciate it           12:45 PM, 03rd Apr                   Mohammad                   Is there anything else I can assist you with?           12:46 PM, 03rd Apr                     Mayonna                    Thats all thank you           12:46 PM, 03rd Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           12:46 PM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5977158