Subject: Ticket Assigned - Conversation with Evelyn Magluyan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 08:35:50 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Evelyn Magluyan Evelyn Magluyan                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  evelyn magluyan Bot:  Hi evelyn magluyan, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0563247421            12:21 PM, 03rd Apr                   Mohammad                   Good Afternoon Evelyn, Thank you for contacting Centrepoint, This is Khalid, I will by happy to help you.           12:24 PM, 03rd Apr                     Evelyn Magluyan                    9421562597           12:27 PM, 03rd Apr                     Evelyn Magluyan                    when will the staff collect the item           12:27 PM, 03rd Apr                     Evelyn Magluyan                    it is more than 10 days already           12:27 PM, 03rd Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:29 PM, 03rd Apr                     Evelyn Magluyan                    okay           12:30 PM, 03rd Apr                   Mohammad                   Thank you for your patience.           12:32 PM, 03rd Apr                   Mohammad                   We are really sorry for the delay.           12:32 PM, 03rd Apr                   Mohammad                   Kindly note that we will forward the issue to the courier team to expedite the collection process.           12:32 PM, 03rd Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           12:32 PM, 03rd Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           12:35 PM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5977050