Subject: Ticket Assigned - Conversation with Yasir Ali
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 08:11:19 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Yasir Ali Yasir Ali                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi yasir ali, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9423373943 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC040123003590     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:59 AM, 03rd Apr                     Yasir Ali                    Ok i wait           11:59 AM, 03rd Apr                     Yasir Ali                    ??           12:03 PM, 03rd Apr                   Mohammad                   Good Afternoon Yasir, Thank you for contacting Centrepoint, This is Khalid, I will by happy to help you.           12:03 PM, 03rd Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:05 PM, 03rd Apr                   Mohammad                   Thank you for your patience.           12:05 PM, 03rd Apr                   Mohammad                   As per the tracking details your order is out for delivery.           12:05 PM, 03rd Apr                   Mohammad                   Kindly note that you will receive the call from the courier agent prior to the delivery to arrange the time for delivery.           12:05 PM, 03rd Apr                   Mohammad                   We would request you to kindly make sure that your contact number is active to avoid any delay.           12:06 PM, 03rd Apr                   Mohammad                   Is there anything else I can assist you with?           12:08 PM, 03rd Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           12:10 PM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5976831