Subject: New Reply Received - Shukran
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 06:31:14 +0000 (UTC)

Hi Mohammad Khalid,  The customer has responded to the ticket.  Shukran  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
Dear Shukran team,</div>
<div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
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<div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
Could you add my invoice Number points <span style='font-family: "Segoe UI Web (West European)", "Segoe UI", -apple-system, BlinkMacSystemFont, Roboto, "Helvetica Neue", sans-serif; font-size: 14px; display: inline !important; background-color: rgb(255, 255, 255)' class="ContentPasted0">
9423047577 to my Shukran ID.</span>
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<div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
<span style='font-family: "Segoe UI Web (West European)", "Segoe UI", -apple-system, BlinkMacSystemFont, Roboto, "Helvetica Neue", sans-serif; font-size: 14px; display: inline !important; background-color: rgb(255, 255, 255)' class="ContentPasted0">0545816458
 phone number.</span>
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<div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
<span style='font-family: "Segoe UI Web (West European)", "Segoe UI", -apple-system, BlinkMacSystemFont, Roboto, "Helvetica Neue", sans-serif; font-size: 14px; display: inline !important; background-color: rgb(255, 255, 255)' class="ContentPasted0"><br>
</span>
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<div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
<span style='font-family: "Segoe UI Web (West European)", "Segoe UI", -apple-system, BlinkMacSystemFont, Roboto, "Helvetica Neue", sans-serif; font-size: 14px; display: inline !important; background-color: rgb(255, 255, 255)' class="ContentPasted0">Regards</span>
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<div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
<span style='font-family: "Segoe UI Web (West European)", "Segoe UI", -apple-system, BlinkMacSystemFont, Roboto, "Helvetica Neue", sans-serif; font-size: 14px; display: inline !important; background-color: rgb(255, 255, 255)' class="ContentPasted0">Panayotis
 Hadjiathanassiou</span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Landmark Group &lt;[email-masked]&gt;<br>
<b>Sent:</b> 03 April 2023 06:21<br>
<b>To:</b> Athanassiou, Panayoti &lt;[email-masked]&gt;<br>
<b>Subject:</b> Shukran
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5963213</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br>
<br>
تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5963213<br>
<br>
نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
<br>
نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
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نتطلع الى ردكم.</div>
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<span>-</span>——</div>
<div dir="ltr">Mohammad Khalid : </div>
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<div dir="ltr">Hi Panayoti,<br>
<br>
Thank you for getting in touch with Babyshop.<br>
<br>
We would like to advise you please contact the Shukran support team on 800–7485726, or email at [email-masked] to ​get points on your shukran account against the order id 9423047577.<br>
 <br>
​If your issue not resolved even after contacting shukran team kindly get back to us and we will be happy to help you.<br>
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<div style="margin-top:0px; margin-bottom:1rem; box-sizing:border-box">Thank You,<br style="box-sizing:border-box">
<span dir="ltr" style="color: rgb(0, 0, 0)">Babyshop </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5963213