Subject: New Reply Received - Re: Order confirmed!
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 02 Apr 2023 18:08:25 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Re: Order confirmed!  Ticket comment <div dir="ltr">Any updates?<div><br></div>
<div>Nobody came for the collection yet.</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Mar 30, 2023 at 5:30 PM Jorly Joseph &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div dir="ltr">
<div dir="ltr">Dear Max team<div>Kindly arrange the return of both items, as the ordered size was wrong.</div>
<div>I can't file a return request As the status showing PROCESSING </div>
<div>
<span style="color:rgb(0,0,0);font-family:Helvetica,Arial,sans-serif;font-size:15px">order number is </span><span style="font-family:Helvetica,Arial,sans-serif;font-size:15px;color:rgb(0,185,229)"><a href="https://www.maxfashion.com/ae/en/my-account/order/9422455373?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_confirmation_AE_en" style="color:rgb(0,185,229);text-decoration-line:none" target="_blank" rel="noreferrer">9422455373</a></span><br>
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<div><br></div>
<div>Regards</div>
<div>Jorly</div>
<div><br></div>
<div><br></div>
</div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Mon, Mar 27, 2023 at 9:13 PM Max Fashion &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div>
<u></u>

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										Your order number is 9422455373  |
										<a href="https://www.maxfashion.com/ae/en/my-account/order/9422455373?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_confirmation_AE_en" style="color:rgb(146,151,158)" target="_blank" rel="noreferrer">Click here</a> to view in browser									</td>
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<span>
													<a href="https://www.maxfashion.com/ae/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_AE_en" style="text-decoration:none;display:inline-block;color:rgb(255,255,255);padding:10px 6px" target="_blank" rel="noreferrer">Women</a></span>
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														 Your order has been successfully placed.</div>
													<div style="font-family:Helvetica,Arial,sans-serif;font-size:15px;margin:0px;padding:10px 0px 0px;line-height:22px;text-align:left;font-weight:normal;color:rgb(0,0,0)">
														Hi Jorly Joseph, thanks for shopping with us.  <br>
														 For your reference, your order number is   <span style="color:rgb(0,185,229)"><a href="https://www.maxfashion.com/ae/en/my-account/order/9422455373?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_confirmation_AE_en" style="color:rgb(0,185,229);text-decoration:none" target="_blank" rel="noreferrer">9422455373</a></span>.																												 														   Expect delivery by Wednesday, 29th Mar.  														 													</div>

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																																														<div style="margin:0px;padding:0px 40px 0px 0px;text-align:left;font-family:Helvetica,Arial,sans-serif;font-size:14px;line-height:22px;color:rgb(36,36,40)">
																								Order shipping to<br><b>Jorly Joseph</b><br>
																																							                                   	 	Al Andalus Tower - Al SharqAl Mujarrah - Sharj<br>
																								 															                                   	 															                                   	 																                                   	 	Flat No 705,  Near RAIN ROOM<br>
															                                   	 															                                   	 															                                   	 															                                     															                                     	Sharjah
															                                     															                                     																								 															                                     																                                     		<br>
															                                     															                                     	Mobile: +971 529892012
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                                                                                                 								                                       								  								                                      								                                      																			                                     								  <h4 style="margin:0px;font-weight:normal;font-size:14px">Payment Method:</h4>
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																																													                                       <img src="https://i1.lmsin.net/website_images/ae/emails/icons/logo-mastercard.png" alt="mastercard" style="width: 100%; max-width: 40px; margin: 10px 10px 0px 0px; display: block; vertical-align: sub">
									                                    									                                    									                                    																																					</div>
<div style="font-size:14px">
									                                    		xxxx xxxx xxxx 8803 <br>
									                                    		JORLY JOSEPH
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												 Order Details
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                                      <div style="float:left;text-align:left;line-height:15px;padding:0px;margin:0px 0px 0px 10px;font-size:14px">Delivered by : 
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                                            <div style="font-size:15px;color:rgb(32,32,32);padding:0px;line-height:20px;margin:0px">Description</div>
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                                            <div style="font-size:15px;color:rgb(32,32,32);padding:0px;line-height:20px;margin:0px">Total Price</div>
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									    													                 		<img src="https://media.maxfashion.com/i/max/C22WCTFSFF1767WHITELIGHT-C22WCTFSFF1767-MXSPR23280922_01-2100.jpg?fmt=auto&amp;h=150&amp;w=150&amp;qlt=90&amp;sm=c" alt="" style="height: 60px; vertical-align: top; width: 60px">
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										            										                 		<img src="https://media.maxfashion.com/i/max/C22WCTFSFF2296WHITELIGHT-C22WCTFSFF2296-MXSPR23211122_01-2100.jpg?v=1&amp;fmt=auto&amp;h=150&amp;w=150&amp;qlt=90&amp;sm=c" alt="" style="height: 60px; vertical-align: top; width: 60px">
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						   <span style="line-height:24px;font-size:14px;color:rgb(61,70,72);font-weight:600">
						     MAX</span>
						    <br>
							 								Success! Enjoy your savings.
							<br>
							 							<span style="line-height:22px;font-size:13px;color:rgb(132,132,132)">Multiple quantities</span>
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					 <td width="30%" align="right" style="padding:0px 10px 0px 0px;color:rgb(61,70,72);font-weight:600">
						<span style="text-decoration:line-through;color:rgb(132,132,132);font-size:14px">AED 195</span>
						<br>
						AED 110
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				            Subtotal:
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				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:14px;color:rgb(51,51,51)" align="right">
				            <strong> AED 110</strong>
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				            Savings:
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				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:14px;color:rgb(51,51,51)" align="right">
				            <strong>- AED 85</strong>
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					      							      								      								      								      									      				Standard ground shipping:
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				             <strong>
					      							      						            	 				FREE
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				            <strong>Total</strong>
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				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:18px;color:rgb(51,51,51)" align="right">
				            <strong>AED 110</strong>
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            <td align="center" width="100%" style="padding:10px 0px 0px;background:rgb(255,255,255)" bgcolor="ffffff">
                <div>
                    <table border="0" cellpadding="0" cellspacing="0" style="border-radius:4px;border:1px solid rgba(199,158,89,0.3);padding:42px 32px 32px;font-family:arial;font-weight:500;line-height:1.4;text-align:center;color:rgb(36,36,41);width:93%">
                        <tbody>
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                            <td style="text-align:center">
                                <div id="m_-6164057443910348289m_4265871709258582272shukran">
                                    <img src="https://i1.lmsin.net/website_images/ae/shukran/shukran-name-logo-en-v2.jpg" alt="shukran" style="width: 145px">
                                </div>
                            </td>
                        </tr>
                        <tr>
                            <td>
                                <div style="font-size:20px;margin:8px 0px 14px">
                                Congrats! You just earned Shukrans
                                </div>
                            </td>
                        </tr>
                        <tr>
                            <td>
                                <div style="margin:0px 0px 14px;font-size:14px;line-height:1.8">
                                Your Shukrans will be credited to the account registered for <strong><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a></strong>.
                                </div>
                            </td>
                        </tr>
                                                <tr>
                            <td style="border-radius:2px;border:1px solid rgba(199,158,89,0.3);padding:10px 0px">
                               <img src="https://cdn.media.amplience.net/i/lmg/thank_shukran_nofill" style="width: 30px; vertical-align: middle">
                               <span style="font-size:16px;color:rgb(109,116,124);padding-left:4px;vertical-align:middle">
                                                                                   Your order will earn you 11 Shukrans.
                                                                  </span>
                            </td>
                        </tr>
                                                <tr>
                            <td style="padding:26px 0px 10px">
                                <a href="https://www.maxfashion.com/ae/en/my-account/loyalty" style="width:512px;height:44px;margin:14px 0px 0px;display:block;line-height:44px;border-radius:2px;background:rgb(199,158,89);color:rgb(255,255,255);text-decoration:none" target="_blank" rel="noreferrer">Go to My Shukran Account</a>
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                </div>
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            <td align="center" width="100%" style="padding:15px 0px 0px;background:rgb(255,255,255)" bgcolor="ffffff">
                <div>
                    <table border="0" cellpadding="0" cellspacing="0" style="width:93%">
                        <tbody>
<tr>
                            <td style="text-align:center">
                                <a href="https://www.maxfashion.com/ae/en/c/giftcard?utm_source=hybris&amp;utm_medium=email_invoice&amp;utm_campaign=order_confirmation_AE_en" target="_blank" rel="noreferrer"> <img src="https://i1.lmsin.net//website_images/ae/giftcards/giftcard_promo_en.jpg" alt="shukran" style="width: 100%"></a>
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			<td align="center" width="100%" style="padding:10px 0px 20px;background:rgb(255,255,255);border-top:1px solid rgb(238,238,238)" bgcolor="ffffff">
				<div><table border="0" cellpadding="0" cellspacing="0" style="max-width:600px;width:100%;padding:10px 0px 0px;color:rgb(0,0,0)">
	<tbody>
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		<td style="padding:0px 0px 15px 15px;font-size:15px;font-weight:700;text-align:left;color:rgb(36,36,40)"><span>Need help? Get in touch</span></td>
	</tr>

	<tr>
		<td align="center">
			<div style="max-width:285px;display:inline-block;padding:0px;width:100%">
				<table align="center" width="100%" style="border:1px solid rgb(238,238,238);max-width:290px;min-height:95px;background-color:f9f9f9">
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						<td align="left" width="100%">
							<table border="0" cellpadding="0" cellspacing="0" style="padding:13px" width="100%">
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										<td>
										<a href="mailto:[email-masked]?Body=Contacted" style="border:0px;margin:0px;padding:0px;text-decoration:none" target="_blank" rel="noreferrer">
											<img alt="mailus" src="https://i1.lmsin.net/website_images/ae/emails/icons/mail.png" width="38"></a>
										</td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0px;padding:0px;line-height:20px">
<strong>Write us an email now</strong>, we'll get back to you as fast as we can.</div>
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			</div>
			<div style="max-width:285px;display:inline-block;padding:0px;width:100%">
				<table align="center" width="100%" style="border:1px solid rgb(238,238,238);max-width:290px;min-height:95px;background-color:f9f9f9">
					<tbody>
<tr>
						<td align="left" width="100%">
							<table border="0" cellpadding="0" cellspacing="0" style="padding:13px" width="100%">
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									<tr>
										<td>
										<a href="https://www.facebook.com/MaxFashionMENA" style="border:0px;margin:0px;padding:0px;text-decoration:none" target="_blank" rel="noreferrer">
											<img alt="facebook" src="https://i1.lmsin.net/website_images/ae/emails/icons/fb.png" width="38"></a>
										</td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0px;padding:0px;line-height:20px">
<strong>Connect with us</strong> on your favourite social network.</div>
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				</tbody>
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			</div>
		</td>
	</tr>
	<tr>
		<td align="center" width="100%">
			<div style="max-width:285px;display:inline-block;padding:0px;width:100%">
				<table align="center" width="100%" style="border:1px solid rgb(238,238,238);max-width:290px;min-height:95px;background-color:f9f9f9">
					<tbody>
<tr>
						<td align="left" width="100%">
							<table border="0" cellpadding="0" cellspacing="0" style="padding:13px" width="100%">
								<tbody>
									<tr>
										<td>
										<a href="https://twitter.com/maxfashionMENA" style="border:0px;margin:0px;padding:0px;text-decoration:none" target="_blank" rel="noreferrer">
											<img alt="twitter" src="https://i1.lmsin.net/website_images/ae/emails/icons/twitter.png" width="38"></a>
										</td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0px;padding:0px;line-height:20px">Reach out in 140 characters! We are <strong>@maxfashionMENA</strong>.</div>
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</table>
			</div>
			<div style="max-width:285px;display:inline-block;padding:0px;width:100%">
				<table align="center" width="100%" style="border:1px solid rgb(238,238,238);max-width:290px;min-height:95px;background-color:f9f9f9">
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<tr>
						<td align="left" width="100%">
							<table border="0" cellpadding="0" cellspacing="0" style="padding:13px" width="100%">
								<tbody>
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										<td><img alt="call" src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" width="38"></td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0px;padding:0px;line-height:20px">
<strong>Call us on 800–MAXUAE (800-629823).</strong> <br>7 days a week, From 9:00 AM to 6:00 PM &amp; 8:00 PM - 2:00 AM</div>
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			<td style="padding:5px 0px 0px;background:rgb(238,238,238)" align="center">
        <table width="100%">
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				<div>
<div style="width:49%;display:inline-block">
	<table width="100%">
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			<td align="left">
				<table>
					<tbody>
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						<td align="left"><span style="font-size:11px;color:rgb(132,132,131)">
								© $year Retail World Limited </span></td>
						<td> </td>
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	<table width="100%">
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						<td style="text-align:right;width:100%" align="right">
							<span style="font-size:11px;color:rgb(132,132,131)"> 
							<a href="https://www.maxfashion.com/ae/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_AE_en" style="text-decoration:none;color:rgb(132,132,131)" target="_blank" rel="noreferrer">Privacy Policy</a>  |
						    <a href="https://www.maxfashion.com/ae/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_AE_en" style="text-decoration:none;color:rgb(132,132,131)" target="_blank" rel="noreferrer">Terms &amp; Conditions</a>
						</span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5952336