Subject: Ticket Assigned - Conversation with Moh
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 02 Apr 2023 10:23:48 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Moh Moh                    I just now received the order           01:56 PM, 02nd Apr                     Moh                    Please send me the voucher           01:56 PM, 02nd Apr                   Mohammad                   Good Afternoon Mohammed , Thank you for contacting Max, This is Khalid, I will be happy to help you.           01:58 PM, 02nd Apr                     Moh                    Hello           01:58 PM, 02nd Apr                     Moh                    Ihave one order           01:58 PM, 02nd Apr                     Moh                    I was select different colors           01:58 PM, 02nd Apr                     Moh                    But u send me the 2 as one color           01:58 PM, 02nd Apr                     Moh                    How I can solve this issue           01:58 PM, 02nd Apr                     Moh             
                 01:58 PM, 02nd Apr                   Mohammad                   Could you please confirm us the name of the items you received 2 as one color?           02:01 PM, 02nd Apr                     Moh                    Solid polo T-shirt with short Sleeve Button Closure (Blue color)           02:04 PM, 02nd Apr                   Mohammad                   Thank you for sharing the details.           02:05 PM, 02nd Apr                   Mohammad                   Kindly allow me a moment to check the details for you.           02:05 PM, 02nd Apr                     Moh                    They promise me to send me the voucher           02:06 PM, 02nd Apr                     Moh                    To change the item Form any nearby max shop           02:06 PM, 02nd Apr                   Mohammad                   Could you confirm us for which voucher you have been told?           02:08 PM, 02nd Apr                     Moh                    We would like to inform you onc
 e you receive the items you can visit a nearby store and return your current items, and they will issue you a voucher as a refund, which you can use to purchase the correct size from the store if it's available.           02:08 PM, 02nd Apr                     Moh                    In case they are not able to help you, please contact us again, and we will create an online return for the items; online returns can be refunded           02:09 PM, 02nd Apr                     Moh                    Is there anything else I can assist you with?           02:09 PM, 02nd Apr                     Moh                    From prachi one employee from max           02:09 PM, 02nd Apr                   Mohammad                   Kindly note that the voucher you will get the once you will return the item at the store and they will provide you the voucher against your return item.           02:10 PM, 02nd Apr                     Moh                    So how ican return the item           02:11 
 PM, 02nd Apr                     Moh                    I was purchasing from the App shop           02:11 PM, 02nd Apr                   Mohammad                   You can return the items by visiting any nearby Max store.           02:13 PM, 02nd Apr                   Mohammad                   Is there anything else I can assist you with?           02:14 PM, 02nd Apr                     Moh                    OK thanks           02:15 PM, 02nd Apr                     Moh                    So no need any mail from max fashion           02:16 PM, 02nd Apr                   Mohammad                   Sorry but we didn't get you.           02:17 PM, 02nd Apr                   Mohammad                   Kindly elaborate your query.           02:18 PM, 02nd Apr                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           02:20 PM, 02nd Apr                   Mohammad                   It was a pleasure to assist you. Thank you 
 for shopping with Max.  Have a wonderful day.           02:23 PM, 02nd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5969806