Subject: Ticket Assigned - Conversation with Afzal Hashmi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 02 Apr 2023 10:22:00 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Afzal Hashmi Afzal Hashmi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi afzal hashmi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4723347260 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0401230002164     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:03 PM, 02nd Apr                     Afzal Hashmi                    Okay           02:03 PM, 02nd Apr                   Mohammad                   Good Afternoon Afzal, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you           02:06 PM, 02nd Apr                     Afzal Hashmi                    Actually I need invoice           02:06 PM, 02nd Apr                     Afzal Hashmi                    Hello           02:07 PM, 02nd Apr                     Afzal Hashmi                    Hello           02:08 PM, 02nd Apr                     Afzal Hashmi                    Whr you go           02:08 PM, 02nd Apr                     Afzal Hashmi                    I am waiting for your reply           02:08 PM, 02nd Apr                   Mohammad                   Thank you for your patience.           02:09 PM, 02nd Apr                   Mohammad                   We have sent the invoice to your registered email address.           02:09 PM, 02nd Apr                     Afzal Hashmi                    What           02:09 PM, 02nd Apr                   Mohammad                   Kindly check you inbox.           02:09 PM, 02nd Apr                     Afzal Hashmi                    Okay           02:09 PM, 02nd Apr                     Afzal Hashmi                    I have checked           02:10 PM, 02nd Apr                     Afzal Hashmi                    Received           02:10 PM, 02nd Apr                     Afzal Hashmi                    I have received my order but up to now showing status processing           02:11 PM, 02nd Apr                     Afzal Hashmi                    Can you change the status delivered, Then I can link with shukran and get rewards           02:12 PM, 02nd Apr                   Mohammad                   We would like to inform you that we will forward the issue to the concerned team to get the status update.           02:13 PM, 02nd Apr                   Mohammad                   Once the status will update we will inform you the same via email.           02:13 PM, 02nd Apr                     Afzal Hashmi                    I have received yesterday but up to now no charge status           02:14 PM, 02nd Apr                   Mohammad                   V           02:14 PM, 02nd Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           02:14 PM, 02nd Apr                     Afzal Hashmi                    Okay           02:14 PM, 02nd Apr                     Afzal Hashmi                    Can you send any request no           02:15 PM, 02nd Apr                   Mohammad                   At this moment we are not able to provide you any request number.           02:18 PM, 02nd Apr                   Mohammad                   Once this chat will over we will forward the issue to the concerned team.           02:18 PM, 02nd Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           02:21 PM, 02nd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5969793