Subject: Ticket Assigned - Conversation with Fayis
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 02 Apr 2023 08:44:02 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Fayis Fayis                    Happy morning           12:22 PM, 02nd Apr                     Fayis                    I have tried to link my shukran card to max app           12:23 PM, 02nd Apr                     Fayis                    Several times I tried but otp not getting in my phone ,now my shukran card temporarily blocked           12:25 PM, 02nd Apr                   Mohammad                   Good Afternoon Fayis, Thank you for contacting Max, This is Khalid, I will be happy to help you.           12:26 PM, 02nd Apr                   Mohammad                   We would like to inform you that your Shukran card has been delinked and unblocked, Now we request you to link your Shukran account again to link your Shukran card, please follow the below steps:   1- Log in your account. 2- Go to My account > Shukran > Link your account here. 3- Follow the provided steps on the webpage           12:27 PM, 02nd Apr                   Mohammad                   If you face any issue while linking your Shukran account then please contact the Shukran support team on 800–7485726, or email at [email-masked] to update your card information (mobile or email), and then you will be able to receive the verification code to link your card successfully.           12:28 PM, 02nd Apr                     Fayis                    Shukran site or max           12:29 PM, 02nd Apr                   Mohammad                   Steps provided you for the Max site.           12:30 PM, 02nd Apr                   Mohammad                   Is there anything else I can assist you with?           12:31 PM, 02nd Apr                     Fayis                    Still I’m not getting the oto           12:32 PM, 02nd Apr                     Fayis                    OTP           12:32 PM, 02nd Apr                     Fayis                             12:33 PM, 02nd Apr                     Fayis                             12:34 PM, 02nd Apr                   Mohammad                   We advise you to kindly contact the shukran support team first regarding this issue.           12:36 PM, 02nd Apr                   Mohammad                   Kindly get back to us if the issue not resolved even after contacting shukran team.           12:36 PM, 02nd Apr                     Fayis                    May I have the contact number           12:36 PM, 02nd Apr                   Mohammad                   Please contact the Shukran support team on 800–7485726, or email at [email-masked]           12:39 PM, 02nd Apr                   Mohammad                   Is there anything else I can assist you with?           12:40 PM, 02nd Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           12:43 PM, 02nd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5969019