Subject: Ticket Assigned - Conversation with Adnan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 02 Apr 2023 08:38:46 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Adnan Adnan                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi adnan, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9423395502 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +971527484788            12:21 PM, 02nd Apr                   Mohammad                   Good Afternoon Adnan, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           12:26 PM, 02nd Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:31 PM, 02nd Apr                   Mohammad                   We see that you have placed your order on Apr 1, 2023 and the expected date of collection is today.           12:34 PM, 02nd Apr                   Mohammad                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days.           12:34 PM, 02nd Apr                   Mohammad                   You’ll receive an SMS and an email when your order is ready for collection.           12:35 PM, 02nd Apr                   Mohammad                   Is there anything else I can assist you with?           12:36 PM, 02nd Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           12:38 PM, 02nd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5968980