Subject: Ticket Assigned - Conversation with Dewi
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 02 Apr 2023 07:36:59 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dewi Dewi                    Last Friday, I called ur customer service to schedule the pick up on Monday           11:18 AM, 02nd Apr                     Dewi                    And now the courier asked for pick up today           11:18 AM, 02nd Apr                   Mohammad                   Good Morning Dewi, Thank you for contacting Max, This is Khalid, I will be happy to help you.           11:22 AM, 02nd Apr                     Dewi                    [02/04, 11:18] Dewi: Last Friday, I called ur customer service to schedule the pick up on Monday [02/04, 11:18] Dewi: And now the courier asked for pick up today           11:26 AM, 02nd Apr                   Mohammad                   Thank you for your patience.           11:27 AM, 02nd Apr                   Mohammad                   We request you to kindly confirm us if you have been contacted by 
 the courier or not.           11:28 AM, 02nd Apr                     Dewi                    Yes, they contacted me           11:29 AM, 02nd Apr                     Dewi                    And I said           11:29 AM, 02nd Apr                     Dewi                    I am not available           11:29 AM, 02nd Apr                   Mohammad                   Thank you for the confirmation.           11:30 AM, 02nd Apr                   Mohammad                   We request you to kindly share with us your preferred time so that we will forward the same to the courier team to collect the items from you as per your convenience.           11:32 AM, 02nd Apr                     Dewi                    Monday           11:32 AM, 02nd Apr                     Dewi                    I talked to ur customer service last Friday           11:32 AM, 02nd Apr                     Dewi                    And give you the same information           11:32 AM, 02nd Apr                     Dewi 
                    Monday           11:32 AM, 02nd Apr                   Mohammad                   Thank you for the confirmation.           11:33 AM, 02nd Apr                   Mohammad                   We will follow up with the courier team to collect the items from you on Monday.           11:34 AM, 02nd Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           11:36 AM, 02nd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5968572