Subject: New Reply Received - Conversation with Malik Imran
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 02 Apr 2023 07:05:56 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Conversation with Malik Imran  Ticket comment <div dir="auto">Dear max team<div dir="auto"><br></div>
<div dir="auto">Still the return items not collected and today I receive an email that my return request has been cancelled. Can I know the reason. Please find the attached file for your reference.</div>
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<div dir="auto">Regards.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Mar 28, 2023, 16:32 Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Malik,</div>
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<div dir="ltr">Thank you for reaching out to Max and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused.<br><br>We have again forwarded your query to the courier team to arrange the return collection on priority and will be in touch with you asap to assist you in resolving this concern.</div>
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<div>We request you to please allow us some time so we can work on this and do the needful.</div>
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<div dir="ltr">We appreciate your patience.</div>
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<div dir="ltr"><div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box' dir="ltr">Max </span>Support Team</div></div>
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Attachments :
1. <a href='https://helpae.maxfashion.com/helpdesk/attachments/2044016354488'>Screenshot_20230402_110303.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5841664