Subject: New Reply Received - Item enquiry
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 02 Apr 2023 04:51:22 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Item enquiry  Ticket comment <div dir="ltr">Thnk you</div>
<div dir="ltr">Unfortunately I dont know the names bc the items are shown on the instagram Splash account but I cant find the item on the website or app</div>
<div dir="ltr">Part of the Ramadan collection</div>
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<div>On 2 Apr 2023, at 6:48 am, Splash &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Humairah,</div>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif' dir="ltr">Thank you for getting in touch with Splash. </span></div>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>We would be happy to help you. However for us to check and investigate, we would need some more information. </span></div>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif' dir="ltr">Please provide us with the exact name of the items or the link of the items so that we can assist you fully as the
 name you shared we checked the same but could not found any products.</span></div>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif' dir="ltr">Looking forward to hearing from you.</span></div>
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<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box">
<span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box' dir="ltr">Splash </span>Support
 Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5964777