Subject: New Reply Received - Re: Your Click & Collect order is confirmed!
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 02 Apr 2023 03:54:21 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Re: Your Click & Collect order is confirmed!  Ticket comment <div dir="auto">Thank you for your response but please cancel my order</div>
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<div>On Sun, Apr 2, 2023, 6:26 AM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Juliet,<br><br>
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<div dir="ltr" style="box-sizing:border-box;word-break:break-word">Thank you for contacting Splash.<br style="box-sizing:border-box"><br style="box-sizing:border-box">As we already informed you that we have checked and found that you have placed the order 9423546294 as click and collect hence we are sorry to inform you that as per our policy we won't be able to change your store collection location once the order has been placed successfully.</div>
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<div dir="ltr" style="box-sizing:border-box;word-break:break-word">Kindly note that once the order will be ready for pickup you will be notified accordingly.<br style="box-sizing:border-box"><br style="box-sizing:border-box">Also, the order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 4 -15 days.</div>
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<div dir="ltr" style="box-sizing:border-box;word-break:break-word">Thank you for your understanding and cooperation with us.<br style="box-sizing:border-box"> <br style="box-sizing:border-box">Feel free to get in touch with us for further assistance.</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box' dir="ltr">Splash </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5964757