Subject: New Reply Received - Shukran
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 31 Mar 2023 16:38:53 +0000 (UTC)

Hi Mohammad Khalid,  The customer has responded to the ticket.  Shukran  Ticket comment <div dir="auto">Where u guys r sending me confirmation code i am not receiving on my mail neither on my number </div>
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<div dir="auto" style="font-size:12px; color:#575757">Sent from my Galaxy</div>
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<div>-------- Original message --------</div>
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<div>From: Landmark Group &lt;[email-masked]&gt; 
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<div>Date: 3/31/23 18:20 (GMT+03:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Shukran </div>
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5951797</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5951797<br>
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نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
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نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
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نتطلع الى ردكم.</div>
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<div dir="ltr">Mohammad Khalid : </div>
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<div dir="ltr">Hi Kamran,<br>
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<div dir="ltr">Thank you for getting in touch with Centrepoint.<br>
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We apologize for the inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you that upon your request your Shukran card has been delinked for now, please contact the Shukran support team on 80001006, or email at [email-masked] to update your card information (mobile or email), and then you
 will be able to receive the verification code to link your card successfully at Centrepoint.<br>
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Feel free to get in touch with us for further assistance.</div>
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<div style="margin-top:0px; margin-bottom:1rem; box-sizing:border-box">Thank You,<br style="box-sizing:border-box">
<span dir="ltr" style="color:rgb(0,0,0)">Centrepoint </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5951797