Subject: Ticket Assigned - Conversation with Samia Zubair
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 31 Mar 2023 06:12:46 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Samia Zubair Samia Zubair                    Hi           10:00 AM, 31st Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            10:00 AM, 31st Mar                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            10:00 AM, 31st Mar                     Samia Zubair                    1           10:00 AM, 31st Mar                   Centrepoint UAE whatsapp bot                    Hello Samia Zubair , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            10:00 AM, 31st Mar                     Samia Zubair                    1           10:00 AM, 31st Mar                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           10:00 AM, 31st Mar                     Samia Zubair                    9422843550           10:01 AM, 31st Mar                   Centrepoint UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            10:01 AM, 31st Mar                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:01 AM, 31st Mar                     Samia Zubair                    2           10:01 AM, 31st Mar                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:01 AM, 31st Mar                     Samia Zubair                    1           10:02 AM, 31st Mar                   Centrepoint UAE whatsapp bot                   Please enter your email address           10:02 AM, 31st Mar                     Samia Zubair                    [email-masked]           10:03 AM, 31st Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           10:03 AM, 31st Mar                   Mohammad                   Good Morning Samia, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           10:04 AM, 31st Mar                     Samia Zubair                    Hi           10:04 AM, 31st Mar                     Samia Zubair                    I want my order urgently           10:04 AM, 31st Mar                     Samia Zubair                    It showed it will available the next day           10:04 AM, 31st Mar                     Samia Zubair                    But it’s still showing in processing           10:04 AM, 31st Mar                   Mohammad                   Please allow me a moment to check this for you.           10:05 AM, 31st Mar                     Samia Zubair                    Ok           10:06 AM, 31st Mar                   Mohammad                   Thank you for your patienec.           10:07 AM, 31st Mar                   Mohammad                   *patience           10:07 AM, 31st Mar                   Mohammad                   We would like to inform you that your order is still not ready for pickup and we are really for this delay.           10:08 AM, 31st Mar                   Mohammad                   We will forward the issue to the store team to make it ready for collection on priority.           10:08 AM, 31st Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           10:08 AM, 31st Mar                     Samia Zubair                    Ok I will wait coz I need it today at the earliest           10:10 AM, 31st Mar                   Mohammad                   Is there anything else I can assist you with?           10:10 AM, 31st Mar                     Samia Zubair                    No           10:12 AM, 31st Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           10:12 AM, 31st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5956000