Subject: New Reply Received - Return order / cancel - doubled order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 31 Mar 2023 05:33:57 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Return order / cancel - doubled order  Ticket comment <div dir="auto">Thank you for your quick response. </div>
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<div dir="auto">Yes, will do cancel it through courier as advised. </div>
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<div>On Fri, 31 Mar 2023 at 7:58 am, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div dir="ltr">Hi Mary,<br><br>Thank you for reaching out to Centrepoint and giving us the opportunity to assist you.<br><br>We see that you want us to cancel your order 9422934580. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.<br><br>Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.<br> <br>Once the order will return back to warehouse we will process the refund for the same as soon as possible.<br><br>Feel free to get in touch with us for further assistance.<br><br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box' dir="ltr">Centrepoint </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5953352