Subject: Ticket Assigned - Products delivered but not updated in account page
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 30 Mar 2023 16:07:46 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Products delivered but not updated in account page Good evening

I am Dr Vinod. My products with the orders...6817359728
<https://www.centrepointstores.com/sa/en/my-account/order/6817359728?utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_SA_en>
.
6817375166
<https://www.centrepointstores.com/sa/en/my-account/order/6817375166?utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_SA_en>,
have been delivered yesterday, but it's not updated yet on my account page.
I have to return two products from the Orders.

So kindly request to update the status ....in the tracking its updated but
in the account page it shows as its in processing.

PFA the screenshots of the tracking status and the order status and
request to update the same.

Thank you
Regards
Dr Vinod

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5952314