Subject: Ticket Assigned - Conversation with Abdullah Alyagoob
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 30 Mar 2023 13:48:30 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Abdullah Alyagoob Abdullah Alyagoob                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  hi how are you doing? Bot:  ✍️ Please enter your name Customer:  abdullah alyagoob Bot:  Hi abdullah alyagoob, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0561315722            05:31 PM, 30th Mar                   Mohammad                   Good Evening Abdullah, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           05:39 PM, 30th Mar                   Mohammad                   Thank you for your patience.           05:42 PM, 30th Mar                   Mohammad                   As per the order order details your order 9422752172 is ready for pickup at the store.           05:42 PM, 30th Mar                   Mohammad                   We would like to inform you, kindly make sure to have your any National ID or Passport, during the pickup.           05:43 PM, 30th Mar                   Mohammad                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           05:43 PM, 30th Mar                   Mohammad                   If you did not receive any SMS kindly consider this conversation as proof of collection.           05:43 PM, 30th Mar                   Mohammad                   Is there anything else I can assist you with?           05:44 PM, 30th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           05:48 PM, 30th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5952481