Subject: Ticket Assigned - Conversation with Anjani
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 30 Mar 2023 12:39:12 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Anjani Anjani                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi anjani, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9422724919 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP032923002746     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:31 PM, 30th Mar                     Anjani                    It's been 24 hours but the status hasn't been updated, i will be travelling in 3 days, can you escalate this please?           04:32 PM, 30th Mar                   Mohammad                   Good Evening Anjani, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           04:34 PM, 30th Mar                   Mohammad                   Thank you for your patience.           04:36 PM, 30th Mar                   Mohammad                   We would like to inform you that we will forward the issue to the concerned team to get the status update.           04:36 PM, 30th Mar                   Mohammad                   Once the status will be updated we will inform you via email.           04:36 PM, 30th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           04:37 PM, 30th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           04:38 PM, 30th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5951947