Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Thu, 30 Mar 2023 12:31:51 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                             04:16 PM, 30th Mar                     User                    I want to do click and collect           04:16 PM, 30th Mar                     User                    can i pick it up around 4pm in the store in kuwait city           04:17 PM, 30th Mar                   Mohammad                   Good Evening Dear Customer, Thank you for contacting Home Centre, This is Khalid, I will by happy to help you.           04:19 PM, 30th Mar                     User                    Hi           04:20 PM, 30th Mar                     User                    I want to purchase this tent through click and collect,           04:20 PM, 30th Mar                     User                    can i pick it up around 4pm today in your store near awqaf mall?           04:21 PM, 30th Mar                   Mohammad                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days.           04:22 PM, 30th Mar                   Mohammad                   You’ll receive an SMS and an email when your order is ready for collection.           04:22 PM, 30th Mar                   Mohammad                   Is there anything else I can assist you with?           04:23 PM, 30th Mar                     User                    Can you pls check for me if the tent is available in your store near awqaf mall           04:24 PM, 30th Mar                   Mohammad                   Please allow me a moment to check this for you.           04:24 PM, 30th Mar                     User                    ok thank you           04:25 PM, 30th Mar                   Mohammad                   Thank you for your patience.           04:29 PM, 30th Mar                   Mohammad                   We found the item at the following stores.           04:29 PM, 30th Mar                   Mohammad                   * File attached - MicrosoftTeams-image (16).png *             04:29 PM, 30th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a wonderful day.           04:31 PM, 30th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5951860