Subject: Ticket Assigned - Conversation with +971 50 513 7293
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 30 Mar 2023 10:46:55 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with +971 50 513 7293 +971 50 513 7293                    Hi. I am still waiting for my parcel .this is terrible service           02:26 PM, 30th Mar                   Mohammad                   Good Afternoon Sara, Thank you for contacting Max, This is Khalid, I will be happy to help you.           02:30 PM, 30th Mar                   Mohammad                   Could you please confirm us the order id 9422186269?           02:33 PM, 30th Mar                     +971 50 513 7293                             02:33 PM, 30th Mar                   Mohammad                   Thank you for the confirmation.           02:35 PM, 30th Mar                   Mohammad                   We would like to inform you that our courier partner tried to deliver your order and it is rejected at your end.           02:36 PM, 30th Mar                   Mohammad                   The 
 courier has now sent the items back to the warehouse.           02:36 PM, 30th Mar                   Mohammad                   Unfortunately once the items have already been initiated as a return we are unable to reship the items.           02:36 PM, 30th Mar                     +971 50 513 7293                    It was never rejected. He did not even attempt to deliver it           02:37 PM, 30th Mar                     +971 50 513 7293                    Very bad service           02:37 PM, 30th Mar                     +971 50 513 7293                    He asked me for the address and I sent it .           02:37 PM, 30th Mar                     +971 50 513 7293                             02:38 PM, 30th Mar                     +971 50 513 7293                    The driver just stopped replying and did not inform me that it would not be delivered.           02:39 PM, 30th Mar                   Mohammad                   We are really sorry for the inconvenience caused to you.  
          02:39 PM, 30th Mar                   Mohammad                   We would request you to please simply order the same items again from our website.           02:39 PM, 30th Mar                     +971 50 513 7293                    No thank. I will rather order at another store.           02:40 PM, 30th Mar                   Mohammad                   Also note that we will forward the issue to the delivery team to take appropriate action against the driver           02:42 PM, 30th Mar                   Mohammad                   Is there anything else I can assist you with?           02:44 PM, 30th Mar                     +971 50 513 7293                    No thank u .           02:45 PM, 30th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           02:46 PM, 30th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/h
 elpdesk/tickets/5950896