Subject: Ticket Assigned - Conversation with William Carandang
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 30 Mar 2023 10:28:35 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with William Carandang William Carandang                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi william carandang, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4722786761 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0329230009294     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  97466407137            11:02 AM, 30th Mar                     William Carandang                    My order was not delivered,, I'm calling the delivery but no answer.. Yesterday I tell to the customer service to deliver it today because I was working at night           11:04 AM, 30th Mar                   Mohammad                   Good Afternoon William, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           02:19 PM, 30th Mar                   Mohammad                   Thank you for your patience.           02:24 PM, 30th Mar                   Mohammad                   We have checked and found that our delivery team tried to deliver your order but without success.           02:24 PM, 30th Mar                   Mohammad                   Kindly note that we will forward the issue to the delivery team to expedite the delivery.           02:24 PM, 30th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           02:25 PM, 30th Mar                   Mohammad                   Is there anything else I can assist you with?           02:26 PM, 30th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           02:28 PM, 30th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5950732