Subject: Ticket Assigned - Conversation with Hi My Name Is Zain
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 30 Mar 2023 08:54:25 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi My Name Is Zain Hi My Name Is Zain                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi hi my name is zain, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:38 PM, 30th Mar                   Mohammad                   Good Afternoon Zain, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           12:44 PM, 30th Mar                   Mohammad                   Thank you for your patience.           12:47 PM, 30th Mar                   Mohammad                   We have checked and fount that your order with order id 9422813275 is ready for collection at the store.           12:48 PM, 30th Mar                   Mohammad                   If you want to return the item you can either return it at the store or by creating online return request.           12:49 PM, 30th Mar                   Mohammad                   We would like to inform you, kindly make sure to have your any National ID or Passport, during the pickup.           12:51 PM, 30th Mar                   Mohammad                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           12:51 PM, 30th Mar                   Mohammad                   If you did not receive any SMS kindly consider this conversation as proof of collection.           12:51 PM, 30th Mar                   Mohammad                   Is there anything else I can assist you with?           12:52 PM, 30th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           12:53 PM, 30th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5950010