Subject: Ticket Assigned - Conversation with Bismi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 30 Mar 2023 08:50:41 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Bismi Bismi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi bismi, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:22 AM, 30th Mar                     Bismi                    ok           11:22 AM, 30th Mar                     Bismi                    hello           11:23 AM, 30th Mar                     Bismi                    my           11:23 AM, 30th Mar                     Bismi                    please update my last order tha it i           11:23 AM, 30th Mar                     Bismi                    s i           11:23 AM, 30th Mar                     Bismi                    deli           11:23 AM, 30th Mar                     Bismi                    deliverd           11:23 AM, 30th Mar                   Mohammad                   Good Afternoon Bismi, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           12:41 PM, 30th Mar                   Mohammad                   Thank you for your patience.           12:42 PM, 30th Mar                   Mohammad                   Kindly note that as per the tracking details your order has been delivered to you.           12:43 PM, 30th Mar                   Mohammad                   We will forward the issue to the concern team to update the status of the order.           12:43 PM, 30th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           12:43 PM, 30th Mar                   Mohammad                   Is there anything else I can assist you with?           12:47 PM, 30th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           12:50 PM, 30th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5949980