Subject: Ticket Assigned - Conversation with Daisy Anter
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 29 Mar 2023 15:48:28 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Daisy Anter Daisy Anter                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi daisy anter, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4722585127 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP0328230014219     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  97466946874            07:28 PM, 29th Mar                     Daisy Anter                    Ok           07:30 PM, 29th Mar                   Mohammad                   Good Evening Daisy, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           07:34 PM, 29th Mar                     Daisy Anter                    I just want to inquire about my order           07:35 PM, 29th Mar                     Daisy Anter                    This is my order number 4722585127 I want to update if when and what time or today I will receive my order ?           07:36 PM, 29th Mar                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:38 PM, 29th Mar                     Daisy Anter                    Ok please           07:39 PM, 29th Mar                   Mohammad                   Thank you for your patience;           07:40 PM, 29th Mar                   Mohammad                   As per the tracking details your order is out for delivery.           07:41 PM, 29th Mar                   Mohammad                   Kindly note that you will receive the call from the courier agent prior to the delivery to arrange the time for delivery.           07:41 PM, 29th Mar                   Mohammad                   Also note that our delivery team delivers the order till 10PM.           07:41 PM, 29th Mar                   Mohammad                   If you do not receive the order till 10 you can contact us again and we will do the needful for you.           07:41 PM, 29th Mar                     Daisy Anter                    Ok ? insha'Allah they'll will call me for delivery because how many time's I order it's same happen no one will call from for the delivery           07:43 PM, 29th Mar                     Daisy Anter                    But anyway thank you so much           07:43 PM, 29th Mar                   Mohammad                   Is there anything else I can assist you with?           07:45 PM, 29th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           07:47 PM, 29th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5946054