Subject: Ticket Assigned - Conversation with S
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 29 Mar 2023 15:09:54 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with S S                    Hi           06:58 PM, 29th Mar                     S                             06:59 PM, 29th Mar                     S                    What about my order           06:59 PM, 29th Mar                   Mohammad                   Good Evening Huda, Thank you for contacting Max, This is Khalid, I will be happy to hlep you.           07:00 PM, 29th Mar                     S                    When i will receive my order           07:01 PM, 29th Mar                   Mohammad                   Thank you for your patience.           07:02 PM, 29th Mar                   Mohammad                   We have checked and as we can see the courier partner tried to to delivery your order but the order has been rejected at your end.           07:03 PM, 29th Mar                   Mohammad                   The courier has now sent the items
  back to the warehouse.           07:03 PM, 29th Mar                   Mohammad                   Unfortunately once the items have already been initiated as a return we are unable to reship the items.           07:03 PM, 29th Mar                     S                    It will take how many days?           07:03 PM, 29th Mar                     S                    Now i must order again?           07:04 PM, 29th Mar                     S                    I contact with you on Monday and they say will deliver it again           07:05 PM, 29th Mar                   Mohammad                   The items have already been received at the warehouse.           07:06 PM, 29th Mar                   Mohammad                   We are really sorry for the inconvenience caused to you.           07:06 PM, 29th Mar                   Mohammad                   We would request you to please simply order the same items again from our website..           07:06 PM, 29th Mar                     S 
                    Ok           07:06 PM, 29th Mar                     S                    Thanks           07:06 PM, 29th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           07:09 PM, 29th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5945981