Subject: Ticket Assigned - Conversation with Muhasin
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 29 Mar 2023 14:51:34 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Muhasin Muhasin                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi muhasin, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:28 PM, 29th Mar                     Muhasin                             06:28 PM, 29th Mar                     Muhasin                    I need to return thses three items from my order. In the application its still showing delivery is in process. But i had received the items yesterday           06:29 PM, 29th Mar                   Mohammad                   Good Evening Muhasin, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           06:36 PM, 29th Mar                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:43 PM, 29th Mar                   Mohammad                   Thank you for your patience.           06:48 PM, 29th Mar                   Mohammad                   Kindly note that we will get the status update from the concerned team and will let you via the email once it will be update.           06:48 PM, 29th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           06:48 PM, 29th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           06:51 PM, 29th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5945942