Subject: Ticket Assigned - Conversation with Ravoof
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 29 Mar 2023 14:47:39 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ravoof Ravoof                    Hi           06:16 PM, 29th Mar                     Ravoof                    I got wrong item           06:18 PM, 29th Mar                   Mohammad                   Good Evening Ravoof, Thank you for contacting Max, This is Khalid, I will be happy to help you.           06:19 PM, 29th Mar                     Ravoof                             06:20 PM, 29th Mar                   Mohammad                   Could you please share with us the image of the item you received as wrong?           06:22 PM, 29th Mar                     Ravoof                             06:22 PM, 29th Mar                     Ravoof                    I ordered this           06:23 PM, 29th Mar                   Mohammad                   Thank you for sharing the image.           06:26 PM, 29th Mar                   Mohammad                   A
 s we have checked on website the item delivered to you seem to be correct           06:26 PM, 29th Mar                     Ravoof                    Means what ?           06:27 PM, 29th Mar                     Ravoof                    You gave me wrong item or something else ?           06:28 PM, 29th Mar                     Ravoof                    How can I get my items ? Is it laying there at madina mall store ?           06:30 PM, 29th Mar                   Mohammad                   Kindly confirm us if you want to return the item?           06:31 PM, 29th Mar                     Ravoof                    Hello this is not the item I ordered           06:31 PM, 29th Mar                     Ravoof                    This is what I ordered           06:32 PM, 29th Mar                   Mohammad                   Thank you for the confirmation           06:39 PM, 29th Mar                   Mohammad                   Kindly note that this order is still ready for pickup at the s
 tore.           06:39 PM, 29th Mar                   Mohammad                   And the order you picked up is different one.           06:39 PM, 29th Mar                   Mohammad                   Kindly note that are going to create the return request for the order you received as wrong.           06:40 PM, 29th Mar                   Mohammad                   We advise you to please visit the store again to return the order you picked up.           06:42 PM, 29th Mar                   Mohammad                   Is there anything else I can assist you with?           06:44 PM, 29th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           06:46 PM, 29th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           06:47 PM, 29th Mar                                          View conversation in Freshchat ht
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