Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Wed, 29 Mar 2023 14:07:25 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           05:43 PM, 29th Mar                     User                    Hi           05:43 PM, 29th Mar                   Mohammad                   Good Evening Dear Customer, Thank you for contacting Home Centre, This is Khalid, I will be happy to help you.           05:45 PM, 29th Mar                   Mohammad                   Could you please elaborate your concern so that we can check and assist you accordingly?           05:47 PM, 29th Mar                     User                    This number order 8422536589           05:48 PM, 29th Mar                     User                    when my order come           05:48 PM, 29th Mar                     User                    ?           05:48 PM, 29th Mar                     User                    Hello ?           05:48 PM, 29th Mar                   Mohammad    
                Thank you for sharing the order details. Please allow me a moment to check this for you.           05:49 PM, 29th Mar                     User                    okay           05:49 PM, 29th Mar                   Mohammad                   Thank you for your patience.           05:52 PM, 29th Mar                   Mohammad                   Hi Meshal, we have checked and found that your order is out for delivery.           05:52 PM, 29th Mar                   Mohammad                   Kindly note that our delivery partner has to deliver multiple orders in a day hence it takes time.           05:52 PM, 29th Mar                   Mohammad                   Also note that our delivery team delivers the order till 10PM.           05:53 PM, 29th Mar                     User                    will come today?           05:53 PM, 29th Mar                   Mohammad                   If you do not receive the order till 10 you can contact us again and we will do the needfu
 l for you.           05:53 PM, 29th Mar                     User                    can u give me more           05:53 PM, 29th Mar                     User                    details for the           05:53 PM, 29th Mar                     User                    Like number for driver           05:53 PM, 29th Mar                     User                    cuz i have 2 order same the day one of them come but the other one didn't come           05:54 PM, 29th Mar                   Mohammad                   We are sorry to inform you that we are unable to provide you the driver's number as we do not have the same with us.           05:58 PM, 29th Mar                     User                    Okay when order come ?           06:00 PM, 29th Mar                     User                    can some one call me?           06:00 PM, 29th Mar                     User                    I cannot write more details and I cannot understand from the chat so I want someone call me please    
        06:00 PM, 29th Mar                     User                    number 99931088           06:01 PM, 29th Mar                   Mohammad                   Kindly note that you will receive the call from the courier agent prior to the delivery to arrange the time for delivery.           06:01 PM, 29th Mar                   Mohammad                   Is there anything else I can assist you with?           06:03 PM, 29th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a wonderful day.           06:06 PM, 29th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5945775