Subject: Ticket Assigned - Conversation with ??
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 29 Mar 2023 12:38:30 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ?? ??                    Hi           04:23 PM, 29th Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:23 PM, 29th Mar                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:23 PM, 29th Mar                     ??                    English           04:23 PM, 29th Mar                   Centrepoint UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           04:23 PM, 29th Mar                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:23 PM, 29th Mar                     ??                    1           04:23 PM, 29th Mar                   Centrepoint UAE whatsapp bot                    Hello ?? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:23 PM, 29th Mar                     ??                    1           04:23 PM, 29th Mar                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           04:23 PM, 29th Mar                     ??                    9421847261           04:24 PM, 29th Mar                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP032523000898    You can also easily track your order from My Account > Order History.             04:24 PM, 29th Mar                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:24 PM, 29th Mar                     ??                    2           04:25 PM, 29th Mar                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:25 PM, 29th Mar                     ??                    1           04:25 PM, 29th Mar                   Centrepoint UAE whatsapp bot                   Please enter your email address           04:25 PM, 29th Mar                     ??                    [email-masked]           04:25 PM, 29th Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:25 PM, 29th Mar                     ??                    Ok           04:25 PM, 29th Mar                   Mohammad                   Good Evening Lakhvir, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           04:28 PM, 29th Mar                     ??                    Hi           04:28 PM, 29th Mar                     ??                    I didn’t get my order from many days           04:28 PM, 29th Mar                     ??                    I called so many time           04:28 PM, 29th Mar                     ??                    But still I didn’t get it           04:29 PM, 29th Mar                   Mohammad                   We are really sorry for the inconvenience caused to you.           04:31 PM, 29th Mar                   Mohammad                   Please allow me a moment to check this for you.           04:32 PM, 29th Mar                   Mohammad                   Could you please confirm us your contact number : +971527319939?           04:32 PM, 29th Mar                     ??                    This is my old number           04:33 PM, 29th Mar                     ??                    0557495182           04:33 PM, 29th Mar                     ??                    New number           04:33 PM, 29th Mar                   Mohammad                   Kindly share with us your updated contact number.           04:33 PM, 29th Mar                     ??                    0557495182           04:33 PM, 29th Mar                   Mohammad                   Thank you for sharing the contact number.           04:34 PM, 29th Mar                   Mohammad                   Kindly note that we have forwarded the same to the delivery team.           04:35 PM, 29th Mar                     ??                    Please           04:35 PM, 29th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           04:35 PM, 29th Mar                     ??                    Ok           04:35 PM, 29th Mar                   Mohammad                   Is there anything else I can assist you with?           04:36 PM, 29th Mar                     ??                    Yes           04:36 PM, 29th Mar                     ??                    Anytime           04:36 PM, 29th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           04:37 PM, 29th Mar                     ??                    Thanks           04:38 PM, 29th Mar                     ??                    Please deliver my order as soon as possible           04:38 PM, 29th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5945197