Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Wed, 29 Mar 2023 12:22:42 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello!           04:08 PM, 29th Mar                     User                    Hello, I have a question regarding my delivery that's supposed to be on Monday 27th?           04:08 PM, 29th Mar                     User                    Order #8421965261           04:11 PM, 29th Mar                     User                    They called me on Monday but order was not delivered, yesterday I got a call that it will be delivered today at 11am but no one contacted me.           04:12 PM, 29th Mar                   Mohammad                   Good Evening Milana, Thank you for contacting Max, This is Khalid, I will be happy to help you.           04:12 PM, 29th Mar                   Mohammad                   We have checked and found that our delivery team tried to deliver your order but receive no response from your end.         
   04:17 PM, 29th Mar                   Mohammad                   We request you to kindly confirm us your contact number : +96595528828?           04:17 PM, 29th Mar                     User                    Yes that is my phone number.           04:18 PM, 29th Mar                   Mohammad                   Thank you for the confirmation.           04:19 PM, 29th Mar                   Mohammad                   We will forward the issue to the delivery team to expedite the delivery.           04:19 PM, 29th Mar                     User                    But no one contacted me today regarding delivery.           04:19 PM, 29th Mar                     User                    Thank you.           04:19 PM, 29th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           04:19 PM, 29th Mar                     User                    Yes, thank you.           04:20 PM, 29th Mar                   Moha
 mmad                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a wonderful day.           04:22 PM, 29th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5945100