Subject: Ticket Assigned - Conversation with Jemshid Ali
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 29 Mar 2023 10:37:01 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jemshid Ali Jemshid Ali                    Hii           02:20 PM, 29th Mar                     Jemshid Ali                    I have placed an order on 25th and selected collect from store option           02:21 PM, 29th Mar                     Jemshid Ali                    Still in my app the status is shown order is placed           02:21 PM, 29th Mar                     Jemshid Ali                    While ordering it had shown 26th expected delivery           02:21 PM, 29th Mar                     Jemshid Ali                             02:22 PM, 29th Mar                   Mohammad                   Good Afternoon Jemshid, Thank you for contacting Max, This is Khalid, I will be happy to help you.           02:25 PM, 29th Mar                   Mohammad                   Thank you for your patience.           02:27 PM, 29th Mar                   Mohamm
 ad                   As per the order details it is ready for pickup at the store.           02:27 PM, 29th Mar                   Mohammad                   We would like to inform you, kindly make sure to have your any National ID or Passport, during the pickup.           02:27 PM, 29th Mar                   Mohammad                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           02:27 PM, 29th Mar                   Mohammad                   If you did not receive any SMS kindly consider this conversation as proof of collection.           02:27 PM, 29th Mar                     Jemshid Ali                    I am not able to update my number in my app. Otp not receiving. So i didn't receive any sms           02:28 PM, 29th Mar                     Jemshid Ali                    So i can pickup the order today from store?           02:28 PM, 29th Mar                   Mohammad                   Yes you can co
 llect the order by visiting the store and make sure to show them this conversation as proof of collection.           02:33 PM, 29th Mar                     Jemshid Ali                    Ok. Thanks           02:34 PM, 29th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           02:36 PM, 29th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5944371